Feedback and Complaints
We welcome your feedback, and we make it easy to raise a concern.
Raising a concern
Raising a concernIf something has not gone the way you expected
If something has not gone the way you expected, we want to know. You can contact us directly by phone or email, and we will work with you to resolve it. If you are not comfortable raising something with us directly, or you are not satisfied with our response, you can contact the NDIS Quality and Safeguards Commission on 1800 035 544 (TTY 133 677). You also have the right to access an independent advocate at any stage.
Feedback form